Terms & Conditions

Terms & Conditions

Thank you for choosing Official Feature Entertainment Group for your event ticket needs. Please read the following terms and conditions carefully before making a purchase:

  1. Rapid Dispute Resolution: This merchant participates in the Rapid Dispute Resolution (RDR) program offered by certain payment networks. Under this program, eligible disputes may be automatically resolved in real time by issuing a refund or credit in accordance with predefined rules. By completing your purchase, you acknowledge and agree that: (i) disputes meeting these criteria may be resolved without further notice to you, (ii) refunds issued under RDR will be applied to your original payment method, and (iii) such resolution constitutes final settlement of the dispute. For any questions or concerns regarding your transaction, please contact the merchant directly before initiating a dispute with your card issuer.
  2. Refunds: For your convenience and peace of mind, we strictly prohibit third-party ticket resale. If you need a refund, you’ll receive an instant credit back to your credit, debit, and or financial services platform card on file as soon as the QRC code is scanned. Enjoy the event with confidence, knowing your transaction is protected!
  3. Ticket Purchase: By purchasing tickets through Official Feature Entertainment Group, you agree to abide by the terms and conditions set forth by Official Feature Entertainment Group (event promoter).
  4. Event Changes: Official Feature Entertainment Group reserves the right to make changes to event details, including but not limited to date, time, venue, and lineup. In the event of such changes, ticket holders will be notified promptly.
  5. Ticket Transfer: Tickets purchased through Official Feature Entertainment Group are non-transferable unless otherwise specified by the event promoter.
  6. Customer Support: For any inquiries or assistance regarding your ticket purchase, please contact our customer support team at support@ofentertainment.com.
  7. Frequently Asked Questions: Have more questions? Visit our FAQs page for more quick answers about our events and policies. 

By purchasing on this website, you also agree that your purchase will reflect as Official Feature Entertainment Group on your bank statements.

WEBSITE DISCLAIMER

The information provided by Official Feature Entertainment, LLC (“we,” “us,” or “our”) on https://www.ofegrp.com/ (the “Site”) is intended for general informational purposes only. We provide all information on the Site in good faith; however, we make no representations or warranties of any kind, either express or implied, concerning the accuracy, adequacy, validity, reliability, availability, or completeness of the information on the Site. UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF THE SITE OR YOUR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE. YOUR USE OF THE SITE AND YOUR RELIANCE ON ANY INFORMATION FOUND ON IT ARE AT YOUR OWN RISK.

EXTERNAL LINKS DISCLAIMER

The Site may include hyperlinks to various other websites or content that is owned by or originates from third parties. These links may also be featured in advertisements, including banners and promotional graphics. It is important to understand that we do not conduct thorough investigations or ongoing monitoring of these external links to verify their accuracy, relevance, validity, reliability, availability, or comprehensiveness. WE EXPLICITLY STATE THAT WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME ANY RESPONSIBILITY FOR THE AUTHENTICITY, ACCURACY, OR RELIABILITY OF INFORMATION PROVIDED BY THIRD-PARTY WEBSITES LINKED THROUGH OUR SITE. THIS APPLIES EQUALLY TO ANY WEBSITE OR FEATURE HIGHLIGHTED IN PROMOTIONAL MATERIALS OR ADVERTISEMENTS. FURTHERMORE, WE WILL NOT BE A PARTY TO, NOR WILL WE BEAR ANY RESPONSIBILITY FOR OVERSEEING OR FACILITATING TRANSACTIONS BETWEEN YOU AND THIRD-PARTY PROVIDERS OF GOODS OR SERVICES. USERS SHOULD EXERCISE CAUTION AND CONDUCT THEIR OWN DUE DILIGENCE WHEN INTERACTING WITH EXTERNAL SITES AND PROVIDERS.

AFFILIATES DISCLAIMER

The Site may contain links to affiliate websites, and we receive an affiliate commission for any purchases you make on the affiliate website using such links. Our affiliates include the following:

  • WooCommerce